Returns & Exchanges

At Artiss, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for products in their original condition and packaging. If your new piece doesn't perfectly fit your space, our streamlined returns process ensures a hassle-free experience.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and photos of the item in its original packaging.

• 2.
  Receive Authorization

  Our team will review your request and provide a Return Merchandise Authorization (RMA) along with detailed shipping instructions.

• 3.
  Secure Packaging

  Carefully disassemble and pack the item back into its original box to prevent damage during transit, ensuring all hardware and manuals are included.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects the returned furniture, we will process your refund to the original payment method within 5-7 business days.